For all transactions and correspondence, the address of the registered office of the vendor is:

SILIS VOF, with head office at Sterrebos 101, 3512 Hasselt, Belgium (BE 0841.463.221).

These Terms apply to each transaction through the website where both the buyer as a consumer (in case of a bill of sale) or as a professional client (in case of a bill) is concerned. Both are also in the conditions of sale mentioned as "the purchaser". Art. 3 is in accordance with Art. 46 § 1 of the Law of April 6, 2010 only apply to transactions with a private consumer as a buyer.

In case of dispute, the Belgian law and the courts in Hasselt are only authorized, and the Magistrate of the first district in Hasselt.
The consumer has the right to SILIS VOF announce that he renounces the purchase without penalty and without giving any reason within 14 calendar days from the day following the delivery of the goods.

If the buyer aforementioned Art. 3 must invoke, the goods need to be returned within the specified period to the registered office of SILIS VOF in original condition and clean in its original packaging and no signs of wear (holes, stains, damage, etc.). Also, the purchaser needs to report clearly by registered letter on which account he wishes to receive the purchase price paid. The direct cost of returning the goods is for the the buyer.

The entrepreneur shall observe in utmost care the reception and execution of orders of products and when assessing applications for services.

The address that has been made known by the consumer to the entrepreneur is considered to be the delivery place.

The entrepreneur shall execute the accepted orders expeditiously but not later than within 30 days unless a longer period has been agreed. If the delivery is delayed or if a delivery cannot or partially be executed, the consumer is notified about this no later than 30 days after he placed the order. In that case the consumer has the right to terminate the agreement without any further cost and he is entitled to compensation.

In the event of termination in accordance with the previous paragraph the entrepreneur shall pay back the amount that the consumer has paid as soon as possible but no later than 30 days after the termination.

If the delivery of an ordered product appears to be impossible, the entrepreneur shall strive to make available a replacement product. At least before the delivery it will be mentioned in a clear and understandable manner that a replacement product will be delivered. The right of withdrawal cannot be ruled out with regard to replacement products. The costs of a possible return shipment come at the expense of the entrepreneur.

The risk of damage and/or loss of products rest with the entrepreneur until the moment of delivery at the consumer or a pre-designated and an announced representative to the entrepreneur, unless otherwise expressly agreed. If you receive a damaged product, you should report this by email within three days. You can send this email to: info@sofabbrands.com.

Complaints concerning the delivery itself should also be done by registered mail at the latest within eight days after the delivery date.
The supplied product has a commercial guarantee eight days, ie: in case of a misprint (illegible print), a new one will be supplied to replace.

For whether or not proper functioning of the QR code, or its use, SILIS VOF is not liable. Also SILIS VOF is not responsible for the content or any reference the QR code contains.

All orders are payable in advance on the purpose by the vendor made ‹available online payment options.
SILIS VOF reserves the right to produce and deliver the ordered product only after payment is received by SILIS VOF.
When no payment is received on the due date, without notice there is an interest of 10% from the date of the invoice / sales receipt. Moreover, without notice, the outstanding amount will be plus ten percent, with a minimum of 35 euros by way of penalty clause for non-judicial collection costs and contractual damages, without prejudice to other relevant recovery costs.

If you have any questions don't hesitate to contact us at info@sofabbrands.com.